About Us
Scarlet Sands Casino was founded in 2019 by a small team of gaming professionals who wanted to build a safe, fun, and modern place for U.S. players to enjoy online entertainment. Inspired by classic arcade excitement and the thrill of progressive play, we launched with a simple goal: deliver high-quality games, transparent play, and responsive service that players can trust.
Our Mission: Fair Play, Responsible Gaming, Real Service
Our mission is to make real-money gaming straightforward, enjoyable, and secure for every player. We stand for fair play, responsible gaming, and exceptional customer care. That means clear terms, honest bonus rules, and support that’s easy to reach when you need it. We never promise guaranteed wins, and we encourage everyone to play within their means.
Games You’ll Love, Powered by Trusted Providers
Scarlet Sands offers a wide selection of slots, table-style games, and sweepstakes-style titles. We partner with respected software providers, including Netgame and Novomatic, to bring polished graphics, reliable gameplay, and innovative bonus mechanics to our catalog. Whether you’re chasing free spins, exploring feature-rich slots, or trying your luck with our casual table games, you’ll find options that suit both new players and seasoned fans.
For a full breakdown of our offerings and in-depth impressions, see our Scarlet Sands Casino review.
How Our Sweepstakes Model Works — Bonuses and Currency
We operate on a sweepstakes model that separates entertainment currency from redeemable value. New players typically receive a welcome package that includes Gold Coins (GC) for play and Sweeps Coins (SC) that can be redeemed subject to the site’s rules. For example, our sign-up bonus has included offers like 350,000 GC plus 1 SC, with SC carrying a 1x playthrough requirement before redemption. We also run recurring promotions — Daily Blaze login rewards, timed Desert Dice bonuses, Royal Wheels spins, and an ongoing Royal Club VIP program that rewards loyal players.
A few important points:
- Gold Coins are for entertainment and have no cash value.
- Sweeps Coins must be wagered at least once before they become eligible for prize redemption.
- Some promotions and redemption options are restricted in certain U.S. states; see our terms for the current list of restrictions and limits.
We aim to keep our bonus rules transparent, and our support team can answer any questions about eligibility, wagering, or cashout options.
Security and Player Protection
Protecting your information and transactions is a top priority. We use industry-standard encryption and secure payment processing with major card networks, including MasterCard and Visa, and accept U.S. dollars. Account verification safeguards withdrawals and helps keep the platform fair for everyone. We also follow applicable U.S. regulations for sweepstakes-style operations and maintain internal controls to ensure game integrity.
If you ever have questions about account security, fraud prevention, or a transaction, our support team is available via live chat and email at support@scarletsandscasino.com.
Responsible Gaming: Tools and Support
We believe responsible play is essential. Scarlet Sands provides tools to help you stay in control, including deposit limits, session reminders, time-outs, and self-exclusion options. Our customer care team can help you set limits or take a break at any time.
If you need outside support, we encourage you to contact organizations such as the National Council on Problem Gambling or local counseling services. We’re committed to helping players access the resources they need.
Meet the People Behind Scarlet Sands
Our team blends experienced casino operators, game developers, and customer support professionals who share a passion for fair, entertaining play. From product managers who design promotions, to engineers who keep games running smoothly, to friendly support staff who answer emails and chats, every member of our team focuses on making your experience better.
We take feedback seriously. Player input helps shape new features, promotional ideas, and improvements to how we operate.
Recognition, Growth, and What’s Next
Since our launch, Scarlet Sands has earned consistently positive player feedback and grown through strong software partnerships and regular promotions. While we continue to expand our game roster and refine the experience, our priorities remain the same: secure play, clear rules, and dependable customer service.
Join the Community
Ready to explore Scarlet Sands? Sign up to claim our welcome offers, try games powered by Netgame and Novomatic, and take part in daily promotions and VIP rewards. If you have questions, reach out via live chat or email at support@scarletsandscasino.com — we’re here to help you play smarter and enjoy every session in a safe, responsible way.